Refund Policy
How the 14-day money-back promise on your first {{company.name}} payment works, how to cancel, and why AI provider charges are not refundable by us.
Last updated Oct 25, 2026
Summary: If AgenticSEO is not right for you, ask within 14 days of your first payment and we refund it in full. You can cancel at any time and keep access until the end of the period you paid for. We cannot refund charges from your AI provider or other services, because you pay them directly. This summary helps you read the policy; the full text below is what applies.
This Refund Policy is part of our Terms of Service.
14-day money-back on your first payment
- If you are not happy, email support@agenticseo.com within 14 days of your first payment for a paid plan. Use the email address on your account.
- We refund that first payment in full, monthly or yearly. You do not need to give a reason.
- We send the refund to the payment method you used, normally within 10 business days. Your bank may take longer to show it.
- After the refund, your account moves to the Free plan.
- The promise applies once per customer. It does not apply to later payments, renewals, or a new account made to get a second refund.
Cancel at any time
- You can cancel in your account at any time. Cancelling stops the next renewal.
- Your paid plan stays active until the end of the month or year you already paid for. Then your account moves to the Free plan.
- Apart from the 14-day promise, we do not refund the rest of a period you already paid for, unless these terms or the law say otherwise.
Upgrades and downgrades
- Upgrade: the new plan starts at once. We charge the difference for the rest of the current period.
- Downgrade: the lower plan starts at your next renewal. If your sites or tracked prompts exceed the lower plan's limits, you must reduce them first, or some may be paused.
AI provider and other third-party charges
AgenticSEO includes the AI in your plan price. Other services you connect, such as DataForSEO, search result APIs or screenshot services, are billed by those providers under your own accounts.
We cannot refund those charges, because we never receive them. This includes charges from jobs that ran by schedule, from rewrites, or from AI visibility checks. If you think a provider charged you wrongly, contact that provider. Our AI usage page shows the tokens and searches each job used, which can help you check.
When we give refunds in other cases
- If we remove a major feature of your paid plan, or end your subscription without a reason caused by you, we refund the unused part of your prepaid period, as the Terms of Service explain.
- If we charged you by mistake (for example a double charge), we refund the wrong charge.
- We do not give refunds when we suspend or close an account because it broke our Acceptable Use Policy.
Your legal rights
This policy does not remove any right to a refund or to cancel that the consumer law of your country gives you.
Contact
Refund requests and questions: support@agenticseo.com